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Customizable Interface

ServiceTraq has been designed from the ground up to act as an extension of your own website, in such a way that your customers will not feel that they are being serviced by a hosted service.

Maintain your brand identity

Customize Colors & Fonts
The Sytlesheet used for fonts, table colors, etc. on the customer interface can be fully customized for your ServiceTraq implementation.


Customize Header Graphics
The customer interface includes 2 header graphics, allowing you to display both your logo, as well as a secondary graphic on all pages. These graphics can also be used to display dynamic banners from your website.
System Icons
You can further completely change out all system icons displayed on the customer interface.


Knowledge Base
Case Management
Live Chat/Collaboration
Exit Surveys

Case Surveys

General Surveys
Open Design
Customizable Interface

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Customer Benefits
CSR Benefits
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Case Studies

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